Question 1

What is the reservation process?

Accepted Answer

To confirm your reservation, you will need to make a 50% deposit and sign the Jump CSRA rental contract. Your deposit holds the inflatable(s) for your reserved date, and the remaining balance is due before delivery. Deposits are transferable.

Question 2

How are the inflatables delivered?

Accepted Answer

All prices include delivery by the Jump CSRA team if your event is within 10 miles of zip code 29860 (North Augusta, SC). Events farther than 10 miles will require an additional $6.00 per mile which will be applied at checkout.

Question 3

How many people does each inflatable accommodate at once?

Accepted Answer

The number of people varies due to the different dimensions of each inflatable. However, a general rule of thumb for a standard size inflatable:
 
Ages 3 to 8……….8 person max
Ages 8 to 13……..6 person max
Ages 14 to 16……4 person max
 
Slides should not have more than two people waiting at the top while one person is on the slide and one person is climbing the stairs.

Question 4

Can we wear shoes on the inflatables?

Accepted Answer

No. 
 
Before entering any inflatable, please remove shoes, glasses, jewelry, belts, and any sharp/pointed objects, as well as any loose items from your pockets.

Question 5

Are the inflatables inspected and clean?

Accepted Answer

Yes.
 
We take pride in having clean and sanitary inflatables for your friends and family to enjoy. Each inflatable is thoroughly cleaned and sanitized after every use. We also inspect each unit for wear and tear on high traffic areas and check all seams to ensure a safe and fun-filled event.

Question 6

Who sets up the inflatable?

Accepted Answer

The Jump CSRA team will arrive before your event and set up your inflatable -- you only have to show us where to go and get ready for the fun!

Question 7

How long does it take to setup the inflatable?

Accepted Answer

Setup is quick and easy. A Jump CSRA team member will setup your inflatable upon arrival and units will inflate in under 5 minutes.

Question 8

When does the inflatable get delivered and picked up?

Accepted Answer

We will deliver all of our inflatables by 12 p.m. and get picked up the next day.

To guarantee your inflatable is set up at a time before 12 p.m., you can purchase additional hours for $20 an hour.

Question 9

What is the cancellation policy?

Accepted Answer

FULL REFUND
If you cancel your rental up to 14 days prior to your party date, you will receive a full refund.

GIFT CARD
If you cancel within 14 days of your party date, you will receive a gift card for any amount you have already paid.

50% GIFT CARD
If you cancel with less than 5 days notice, you will receive 50% of your payment as a gift card and lost the remaining 50%.

If Jump CSRA cancels the event due to bad weather, you will receive a FULL REFUND.

Question 10

How far in advance should I make my reservation?

Accepted Answer

To ensure you get the inflatable(s) you desire on the date you need, we suggest making your reservation as soon as possible.

Question 11

What are my payment options?

Accepted Answer

A credit cardis required for the 50% deposit to complete your reservation, and the balance must be paid by credit card or cash at prior to setup.
 
Our checkout page is SSL licensed to guarantee your information is secure and safe.

Question 12

When is payment due?

Accepted Answer

A 50% deposit is due when you make your reservation.
 
The balance must be paid prior to your event or receive cash on the event date before setup.

Question 13

Is Jump CSRA insured?

Accepted Answer

We are fully insured in South Carolina and Georgia.

Question 14

How do I place an order?

Accepted Answer

Click here to view our complete inventory and choose an inflatable(s) for your event.

Question 15

Does the blower need to be on the entire time?

Accepted Answer

Yes. 
 
For your safety, the blower must remain on at all times to ensure the inflatable has enough air to support jumpers. If the blower unit is turned off or the air release zippers are opened, the inflatable will begin to deflate immediately.

Question 16

Can inflatable(s) only be setup on grass?

Accepted Answer

No. 
 
Grass is the most desired surface, but they can also be setup on grass, dirt, or asphalt.
 
Inflatables cannot be setup on any type of rock surface.

Question 17

Are we responsible for damage to the inflatable?

Accepted Answer

Yes. 
 
At the time of your reservation, you will sign a liability waiver. Any damage to the unit, beyond normal wear and tear, is your financial responsibility. The cost of repair or replacement will be charged to your credit card upon discovery of the damage.

FAQs

Frequently asked questions

What is the reservation process?

How are the inflatables delivered?

How many people does each inflatable accommodate at once?

Can we wear shoes on the inflatables?

Are the inflatables inspected and clean?

Who sets up the inflatable?

How long does it take to setup the inflatable?

When does the inflatable get delivered and picked up?

What is the cancellation policy?

How far in advance should I make my reservation?

What are my payment options?

When is payment due?

Is Jump CSRA insured?

How do I place an order?

Does the blower need to be on the entire time?

Can inflatable(s) only be setup on grass?

Are we responsible for damage to the inflatable?

JUMP CSRA PARTY RENTAL
Serving Augusta, North Augusta, Aiken, Grovetown, Martinez, Evans, Edgefield and more across the CSRA.

FAQs

Frequently asked questions

What is the reservation process?

How are the inflatables delivered?

How many people does each inflatable accommodate at once?

Can we wear shoes on the inflatables?

Are the inflatables inspected and clean?

Who sets up the inflatable?

How long does it take to setup the inflatable?

When does the inflatable get delivered and picked up?

What is the cancellation policy?

How far in advance should I make my reservation?

What are my payment options?

When is payment due?

Is Jump CSRA insured?

How do I place an order?

Does the blower need to be on the entire time?

Can inflatable(s) only be setup on grass?

Are we responsible for damage to the inflatable?

JUMP CSRA PARTY RENTAL Serving Augusta, North Augusta, Aiken, Grovetown, Martinez, Evans, Edgefield and more across the CSRA.

JUMP CSRA PARTY RENTAL
Serving Augusta, North Augusta, Aiken, Grovetown, Martinez, Evans, Edgefield and more across the CSRA.